“Tinkoff Credit Systems” Bank Profile

Ownership: TCS is owned by Oleg Tinkov, dubbed “the Russian Richard Branson”, a renowned entrepreneur and consumer products specialist. Goldman Sachs has a minority shareholding.

Bank: Fully-licensed bank — “Tinkoff Credit Systems Bank”, which operates a branchless, virtual network.

Platform: Scalable, end-to-end card operating platform handling customer acquisitions, servicing and payment collections:

  • carefully selected specialist IT systems providing robust scalable full-service platform;
  • high-tech, in-house call centre handling customer enquiries, card activations and collections.

Products: Premium brand for the mass market. Flexible, innovative product development, customer focus, and a prestige consumer brand.

Channels: Low-cost, direct mail customer acquisition channel, proven by mail-order retailers in Russia and tested successfully by TCS, to be supplemented by co-brand and white label partnerships.

Data: Intensive, real-time data analysis technology and expertise for highly iterative business development.

Management: Strong, experienced, entrepreneurial management team and employs 300+ FTEs.

TCS is a fully-operational “ramp-up” business — start-up risk is no longer present.